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Workivo Docs: Email

Email (today)

Short version: email is wired, but minimal.

What works now

  • Devise password reset emails
  • Custom user mailer templates for welcome + forgot password
  • Mail delivery via environment config (Mailgun pattern)

What does not work fully yet

  • No full notification center
  • No template management UI
  • No retry dashboard in-app

Email flow

App action -> enqueue job -> Solid Queue -> worker -> mailer -> SMTP provider

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